BYEDITHLY.COM SHIPPING POLICY

The standard processing time for the majority of BY EDITHLY orders will be packed and ready for courier pickup within 5-7. Processing times may be extended during holidays, launches/re-stocks, limited-edition releases and promotions. You will receive your tracking information to the email or phone number you provided at checkout. Please allow up to three business days for the provided tracking information to be updated.

Once you have received your order confirmation, it can take up to 5-7 business days to receive your shipping confirmation. This may also be extended during holidays, launches/re-stocks, limited-edition releases and promotions.

What if my order was never delivered or is stolen?

Please send an email to byedithly@gmail.com and include your order number in the subject line. 

What if my order is delivered damaged by the carrier?

Please send an email to byedithly@gmail.com and include your order number in the subject line as well as a picture of your damaged product.